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Modern contact
centre
Cloud-based telephony ready to use in minutes
Flexible voice menu
and routing
Visual conversational IVR menu with flexible blocks
Conversation intelligence
Built-in conversation intelligence for better analytics, simplified QA and compliance
Financial Services
Call centre software built for financial services teams
Insurance
Call centre software built for insurance teams
IVRs of competitors and
how to build your own
In-depth view into IVR approaches of innovative tech businesses
with advice and commentary from customer support experts
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What you’ll get
In-depth case studies with visual diagrams of how innovative businesses across Health care, Insurance, E-commerce and Fintech structure their IVRs.
We're constantly expanding our library of cases. Let us know which companies you want us to look at next!
Real-world IVR examples
We are building a library of IVR
approaches with industry-specific advice.
So that you can check how your
IVR compares and how to improve it.
IVR health check list
Is your IVR up to scratch? Run through our comprehensive check list and build the best in class voice experience for your customers.
Analysis of competitors IVRs
Each IVR taken apart to show what works well, what could have been better and how to take it even further with the best IVR tech
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