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TELEPHONY
A Reliable Alternative to Aircall: Cordless
Are you in search of a reliable alternative to Aircall? Cordless may be just what you were looking for. In this post, we’ll run through the similarities and differences between Aircall and Cordless to help you make an informed decision.
Cordless vs. Aircall: A Feature-by-Feature Comparison
Pricing
Cordless believes in transparent billing with no hidden fees, avoiding unwarranted surprises.
Pricing
Cordless believes in transparent billing with no hidden fees, avoiding unwarranted surprises.
Features
Cordless
Aircall Essentials
Aircall Professional
Free trial
Price per seat
£40 / 45€ / $50
£25 / 30€ / $30
£40 / 50€ / $50
Starting price per number
£4 / 3€ / $4
£5 / 6€ / $6
£5 / 6€ / $6
Features
Cordless offers a robust set of features, all included in our standard plan. You get all the core telephony features and AI-powered features designed to simplify your existing workflows, such as automated transcriptions, automated tagging, topic detection, sentiment analysis, churn risk and complaints detection, script adherence, and auto-QA AI-driven intelligence.
Cordless offers a robust set of features, all included in our standard plan. You get all the core telephony features and AI-powered features designed to simplify your existing workflows, such as automated transcriptions, automated tagging, topic detection, sentiment analysis, churn risk and complaints detection, script adherence, and auto-QA AI-driven intelligence.
Features
Cordless
Aircall Essentials
Aircall Professional
Transcripts
Routing and IVR
Sentiment analysis
Auto QA
Automatic tagging
Call listening
Call whispering/coaching
Coming soon!
Warm transfers
Reliability
Cordless prioritizes reliable connectivity. With a 99.9% call success rate, say hello to uninterrupted service.
Cordless prioritizes reliable connectivity. With a 99.9% call success rate, say hello to uninterrupted service.
Analytics
In addition to the typical call centre and agent KPIs, Cordless provides comprehensive missed/abandoned calls analytics, IVR and routing statistics, and even a caller journey funnel. Gain valuable insights into communication patterns and stay on top of emerging topics and trends.
In addition to the typical call centre and agent KPIs, Cordless provides comprehensive missed/abandoned calls analytics, IVR and routing statistics, and even a caller journey funnel. Gain valuable insights into communication patterns and stay on top of emerging topics and trends.
Cordless Insights
Integrations
You can seamlessly incorporate Cordless into your tech ecosystem as we integrate with your existing tools . Don’t see the tool you’re looking for? Book a call with us and we’ll talk about your requirements, or email us and let us know: hello@cordless.io
You can seamlessly incorporate Cordless into your tech ecosystem as we integrate with your existing tools . Don’t see the tool you’re looking for? Book a call with us and we’ll talk about your requirements, or email us and let us know: hello@cordless.io
Integrations
Cordless
Aircall Essentials
Aircall Professional
Slack
Intercom
HubSpot
Kustomer
Front
Help Scout
Salesforce
Zendesk
Klaus
Support
Our responsive and supportive customer sets us apart from the competition. We're here to onboard you, resolve issues, and ensure a positive experience.
Our responsive and supportive customer sets us apart from the competition. We're here to onboard you, resolve issues, and ensure a positive experience.
Support
Cordless
Aircall Essentials
Aircall Professional
Dedicated CSM
Live chat
24/7 incident support
Account setup
Regular check-ins
Group training
- Free consultation: no pressure, no commitment.
- Demo tailored to your specific needs and requirements
- Get a 7-day free trial after the call
Book a free 30-minute session with an expert who will show you how Cordless will help you increase customer satisfaction in your call centre.
Book a personalized demo with us
Free 30-min consultation
Explore Cordless Today
If you're considering a switch from Aircall, Cordless offers a 7-day free trial to experience the difference. Book a discovery call with us and explore the possibilities of a telephony platform designed with your business in mind.
Migration FAQ
Do we need to change our phone number to switch to Cordless?
No, you can bring your number(s) with you. We’ll take your existing numbers and port them over for you for free.
We have a complicated setup. Can you help us move everything over to Cordless?
Yes, 100%! We work very closely with all our customers and do all the switching work for you. We will take your existing setup and replicate it on the Cordless platform at no additional cost.
If you're considering a switch from Aircall, Cordless offers a 7-day free trial to experience the difference. Book a discovery call with us and explore the possibilities of a telephony platform designed with your business in mind.
Migration FAQ
Do we need to change our phone number to switch to Cordless?
No, you can bring your number(s) with you. We’ll take your existing numbers and port them over for you for free.
We have a complicated setup. Can you help us move everything over to Cordless?
Yes, 100%! We work very closely with all our customers and do all the switching work for you. We will take your existing setup and replicate it on the Cordless platform at no additional cost.
Watch a 4-minute Demo of Cordless